---
id: "sla-monitoring"
kind: "glossary-term"
title: "SLA monitoring"
language: "en"
category: "Transfers and EPP"
updated: "2026-10-04T14:01:23Z"
canonical: "https://tldlog.com/glossary/sla-monitoring/"
translations:
  es: "https://tldlog.com/es/glosario/supervision-acuerdos-nivel-servicio/"
  de: "https://tldlog.com/de/glossar/sla-monitoring/"
  fr: "https://tldlog.com/fr/glossaire/surveillance-sla/"
  it: "https://tldlog.com/it/glossario/monitoraggio-sla/"
  pt-BR: "https://tldlog.com/pt/glossario/monitoramento-acordos-nivel-servico/"
  ru: "https://tldlog.com/ru/glossariy/monitoring-sla/"
  zh-Hans: "https://tldlog.com/zh/cihui/sla-jiance/"
---

# SLA monitoring

ICANN's constant checking of whether gTLD registries meet the service levels in their contract, for example that DNS, registration data services and EPP are reachable and fast enough. Test points around the world take the measurements. Long outages trigger alerts and can lead to emergency measures.

## related terms

- [Registry Agreement](https://tldlog.com/glossary/registry-agreement/)
- [EBERO](https://tldlog.com/glossary/ebero/)
- [registry operator](https://tldlog.com/glossary/registry-operator/)
- [ICANN Contractual Compliance](https://tldlog.com/glossary/icann-contractual-compliance/)
- [EPP](https://tldlog.com/glossary/epp/)